Interview Mistake: Trash Talking Co-Workers

Complaining about co-workers is an immature and dangerous temptation.

9 Hard Lessons You Learn as a Director at Amazon

What unexpected things happen when your scope increases, almost everything is ambiguous, and results (not effort) are all that matter.

Keep Calm and Carry On - Calm Beats Chaos Every Time

Staying calm in a crisis is a necessary component of leadership.

Why do the Amazon Leadership Principles Work? How Do They Change Behaviors?

The Amazon Leadership Principles are awesome in driving behaviors within Amazon. Why don't other companies manage this type of behavior influence?

You’re Not “Letting People Go”—You're Firing Them

Getting past the euphemisms - this is what “performance management” looks like from the manager chair.

What's On My Mind After 4.5 Years of Writing a Newsletter

A bit of this and that.

The Easiest Way to Get a Yes at Work

Why most career asks fail (if you even ask) and how making your requests smaller, clearer, and time-bound dramatically increases your odds of getting a good response.

Your Strength Got You Here, but Doing The Opposite Will Take You Farther

Your natural tendencies work brilliantly in the right context, but real growth comes from learning when to flip them.

Twelve Career Lessons They Don’t Put in Onboarding

A few hard-earned lessons about people, politics, consistency, and the parts of work we pretend aren’t part of the job. But really are.

Confidence: A Legal Performance-Enhancing Drug for the Office. 7 Manipulation Tips for Winners.

You don’t need permission to lead. You just need to look, sound, and act like a person others instinctively follow. Because, yes, we're all sheep.

Please, for the Love of All That’s Holy in Corporate America, Stop Saying These 8 Things at Work

Doing your work absolutely matters. But you can easily sabotage yourself by saying the wrong thing. These are a few phrases that quietly sabotage your reputation.

Think Your Skip-Level Is for "Visibility"? That’s Cute. It’s Not.

Levels in an organization garble communication. A skip-level meeting is an opportunity to communicate clearly. Most importantly, it helps low-level employees see past their blinders.